38%
"I want to streamline and automate an existing business process."
You have a process today. It's manual, brittle, or stitched together. We rebuild it as a system that runs without you.
FLOW Consulting
From fragmented
to Flo.
We turn manual, brittle, semi-working processes into systems that ship. 170+ businesses. 186+ shipped projects. From two-person trades to S&P 500 internal teams.
What we ship
Three jobs we do, in order of how often we hear them.
29%
"I want to build and automate a process that doesn't yet exist."
You know the workflow you need. We map it at four layers and ship it Release by Release.
15%
"I want to optimize an existing process or software I already have."
You have something working but slow. We identify the bottleneck, then ship the fix.
The FLOW Method
We decompose any workflow into four nested layers.
The framework that lets us scope a workflow in hours, not weeks. Specific enough that one example explains the whole offer.
▼Discovery
Release▾Process↑Name
▼1Client Onboarding
Step↑Name
▼1Send Welcome Packet
StoriesPersonasDevelopment
HoursDeveloperAcceptance CriteriaRelease
HoursDeveloperAcceptance CriteriaRelease
An Admin wants to send a welcome packet to a new clientAdmin3.50M. OatesAn Admin from a ‘Send Welcome Packet’ button I can trigger the send, and the system will:Email the welcome packet PDF to the clientCreate a record in the Communications logUpdate the client’s onboarding status to ‘Packet Sent’Release 1 · 12 hrs
Add story
This is what you see in our portal — the same system we use on every client engagement and every internal project we run.Process → Step → User Story → Acceptance Criteria, all the way down. Same structure for ClinicFlow’s roadmap and our scoping work for you.
The FLOW Cycle
Not a project. A loop.
Two stages, on repeat. Discovery scopes what’s worth building next. Development ships it. Then we kick off Discovery again — for as long as you’ve got the next thing.
01 · Discovery
We figure out what’s worth building next.
A call or two to outline the work. We translate it to scope, then sit with you to lock budget and timeline. So we both know exactly what’s shipping next.
$100/hr · at cost02 · Development
We break it down. We ship it.
We build the workflow exactly as scoped. We hand it back by walkthrough video and a review call. You live with it for a beat. Then we kick off the next Discovery.
$184/hr↻ Loop continues. As long as you’ve got the next thing worth building.
Pricing philosophy
We don’t profit from understanding your problem. We profit from building the solution.Discovery is at cost. Release is at full rate. Two-rate honesty — a trust signal, not a discount.
Have a process that works,
but not fast enough?
30 minutes with Matt. Methodology walkthrough. Honest fit check. No pitch.
Book a free scoping call →